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Real Estate Training Institute Blog - Day 26: Client Follow-Up Strategies - Nicolene Hamaty

Day 26: Client Follow-Up Strategies

October 11, 20232 min read

My First 30 Days in Real Estate Series
Day 26: Client Follow-Up Strategies

Welcome back to our transformative "My First 30 Days in Real Estate" series. Today, let's unlock the art of client follow-up, a cornerstone of building enduring connections in the dynamic world of real estate.

Why Client Follow-Up Matters
In the bustling world of real estate, client follow-up isn't just a courteous gesture - it's a strategic move. It cements your brand as reliable and attentive, fostering trust, repeat business, and those precious referrals.

Personalised Follow-Up Methods

Express Gratitude
A simple 'thank you' goes a long way. Send a personalised thank-you note, email or message after property showings or consultations, expressing gratitude for their time and interest.

Timely Updates
Keep your clients in the loop with timely updates. Whether it's about new listings, market trends, or industry insights, consistent communication builds rapport.

After Sales Service
The relationship doesn't end when the paperwork is signed. Send a thoughtful after sale email, checking in on their settling process and providing any additional assistance they might need.

Event Invitations
Stay top-of-mind by inviting clients to real estate-related events, webinars, or community gatherings. It's a subtle way to maintain a connection beyond property transactions.

Personal Milestone Acknowledgment
Remember and acknowledge personal milestones, such as birthdays or anniversaries. A thoughtful message shows you value them beyond the professional sphere.

Real Estate Training Institute Blog - Day 26: Client Follow-Up Strategies - Nicolene Hamaty


Communication Examples Templates

After-Viewing Follow-Up

Subject: Your Thoughts Matter!

Hi [Client's Name],

I hope you enjoyed the property viewing today. I'd love to hear your thoughts and any questions you might have. Looking forward to connecting!

Monthly Market Update

Subject: Stay Informed About Your Investment

Hi [Client's Name],

Here's a quick update on the market trends. If you have any questions or need more details, feel free to reach out.


Ready to learn more? Visit the Real Estate Training Institute to access valuable resources and courses designed to support your real estate career growth.

START . IMPLEMENT . INCREASE

Author: Nicolene Hamaty – Director & Founder of Real Estate Training Institute

Connect with Us Today! 

Ready to take your real estate career to the next level? Join us at the Real Estate Training Institute and unlock your full potential. Visit our website at www.reti.co.za to explore our course offerings and resources. For any inquiries, feel free to reach out to us at info@reti.co.za or give us a call at 072 698 2577.

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Nicolene Hamaty

Nicolene Hamaty, a distinguished Real Estate Trainer and Expert with a wealth of experience. Formerly leading training and education for a renowned real estate brand, she specialises in developing courses and manuals for Property Practitioners. Nicolene's expertise spans Real Estate, Sales, Personal Development, Productivity, Social Media Marketing, and Innovative Strategies, making her a sought-after Motivational Speaker. As a Qualified Property Practitioner, Nicolene holds NQF 4 and NQF 5 certifications in Real Estate, along with PDE 4 and PDE 5 qualifications. Her impressive career in Real Estate dates back to 2008. With a BA in Communication Science, an Advanced Diploma in Real Estate, and NQF 4 in Auctioneering Support Services, she is also a skilled Assessor and Moderator. Nicolene's commitment to excellence led her to establish the Real Estate Training Institute, offering multiple real estate training and courses for Property Practitioners to access training anytime, anywhere. As an NLP Practitioner and Life Coach, Nicolene brings a holistic approach to her training, mentoring, and speaking engagements, establishing her as a well-established expert and leader in the industry.

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